We did it again! Thank you to all of our loyal customers who have continued to support our business and rank us highly with review sites such as Angie’s List. We are forever grateful! Check out the full press release from Angie’s List below! As always, we appreciate your feedback, so feel free to let us know how we are doing using our easy online survey. Thank you again!
Award reflects company’s consistently high level of customer service
Lanz Heating & Cooling, Inc. has earned the service industry-coveted 2012 Angie’s List Super Service Award, an honor awarded annually to approximately 5 percent of all the companies rated on Angie’s List, the nation’s leading provider of consumer reviews on local service companies.
Lanz Heating and Cooling has been serving customers in the greater Champaign-Urbana area since 2002, offering heating, cooling, plumbing, duct cleaning, and commercial refrigeration services. Lanz, Inc. kicked off 2013 with extended hours, now servicing homes from 8AM-8PM, Monday through Friday, and 8AM-6PM on Saturdays.
“In our ten years of business,” stated owner Troy Lanz, “we have been named dealer of the year multiple times and have been accredited by the Better Business Bureau, but the Angie’s List Super Service Award means so much more because it came from our customers. Angie’s List has been a great tool for us in evaluating the teamwork, honesty, and integrity of the entire staff.”
“It’s a select group of companies rated on Angie’s List that can claim the exemplary customer service record of being a Super Service Award winner,” said Angie’s List Founder Angie Hicks. “Our standards for the Super Service Award are quite high. The fact that Lanz Heat & Cooling, Inc. earned this recognition speaks volumes about its dedication providing great service to its customers.”
Angie’s List Super Service Award 2012 winners have met strict eligibility requirements, including earning a minimum number of reports, an excellent rating from their customers and abiding by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality. Members can find the 2012 Super Service Award logo next to company names in search results on AngiesList.com.